I see a duplicate charge from Ticketleap on my credit card. What's up with that?

Most of the time, these double charges occur because of a mismatch in your billing address and the mailing address associated with your credit card. If you received an error message which resulted in re-submitting your billing info and the attempt failed, the transaction will be listed as pending.

Give your financial institution a call and have them take a closer look at the charges. If the charges are indeed listed as pending, they should drop off in 2-4 business days. 

Looking for a refund? You'll need to contact the event organizer. 

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