How do I claim an individual discount code?

With Ticketleap, event organizers can create specialized discount codes for their event goers. When an organizer has created an individual discount code for you, you'll receive an email with a link to claim the code.   

After clicking the Claim Discount link, Ticketleap will let you know your code has been successfully claimed in a new window. Please note, this does not mean you've booked your tickets yet, just that the discount has been applied to your account. You must still follow the steps below to book your tickets.

You can view your discounts under My Account when you login. If you click on the Hyperlinked Organization name you'll be taken directly to their purchasing page to process an order.

After adding tickets to your shopping cart and heading to checkout, you'll see an option that says Have a Discount Code? Click Here. If you are logged into your Ticketleap account you'll have the option to apply that discount to your order.


Your order total is now adjusted to reflect the discount.

From here, click Checkout and you will receive your discounted tickets! 

Looking for a refund? You'll need to contact the event organizer. 

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