How do I set up an Authorize.net account to use with Ticketleap?

Before connecting your Authorize.net account to Ticketleap you first want to make sure you can charge a card successfully through your Authorize.net gateway. To do this, attempt to charge a credit card any dollar amount using the Virtual Terminal, while the account is in test mode. (There's a link to the Virtual Terminal from the home screen in Authorize.net) If everything is setup correctly, and your account is properly linked to your merchant processor, this should be successful.

Next, take the Authorize.net account out of test mode. To do that, within Authorize.net click on the Settings link under the Account header in the left column of the home screen, then click the link that says Test Mode, and follow the instructions to turn Test Mode off and the live environment on. At this point, take your own credit card and put through a live test charge of $1 using the virtual terminal. If it's successful, then the live system is working as it should.

Now that your Authorize.net account is ready to go, let's connect it to Ticketleap! 

Place your cursor over the Settings tab and in the drop down menu, then select Payment Processing

Select Authorize.net and fill in the fields with your API Login ID and your transaction key. The API Login ID is available when you log in to Authorize.net. The transaction key you will need to generate yourself. After you do, make sure you make a record of it, because Authorize.net does not display your key anywhere after it's generated.



In order to save this step, you need to sign up for auto pay, which means Ticketleap will automatically charge your credit card for service fees (we do this every Tuesday). This way, we know we get paid on time and you don't have to remember to pay an invoice. To sign up, simply enter your credit card number and expiration date and click Save Changes.

You can do these steps at any time and don't need to worry about buyers completing a ticket purchase at the exact time that you make the change. Those with tickets in their cart prior to you completing this connection will go through the normal Ticketleap Payments processing.

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