How do I check-in patrons with a mobile device?

With Ticketleap's iOS and Android app, checking event goers into your event is a breeze.  You can scan both printed tickets and electronic tickets (tickets on a smart phone) with the same efficiency. The square QR code is what the device will scan. The Ticketleap App supports iOS 15 and higher on all iOS devices and version 9 or higher for Android devices.

Please note, screenshots below are from an iOS device. Layouts and appearance may be slightly different on other devices.

First, open the Ticketleap app and log in to your account. Use the same log in credentials as you would when accessing your account on a computer.

After logging in, tap on Check In Attendees.



Select the event you wish to check attendees in to and tap CHECK IN in the upper right corner.



The camera on your iPhone/iPod will activate so you can scan the QR code from the printed or electronic ticket. You can also enter the patron's name, email address or confirmation code in the search section if they forgot their ticket. The two following screen shots detail when a ticket is valid (not previously scanned) and invalid (a previously scanned ticket).