How do I delete an event?

You can only delete an event if you have not sold any tickets to it yet. If you have sold tickets to an event you can hide the event so it is not publicly displayed. 

If you need to cancel an event, please call us ASAP at 877-849-5327. 

PLEASE, DO NOT ISSUE ANY REFUNDS FOR A CANCELLED EVENT UNTIL YOU HAVE SPOKEN WITH TICKETLEAP

We'll make it easier for you, promise. 

To delete or hide an event first select Events on the main dashboard. Then choose that event that you'd like to delete or hide. 



Click the Details tab and then the Advanced Event Settings button.



If you have not sold any tickets to the event, you will have the option to delete the event.

If you have sold tickets to an event (even a test event) you will need to click the Keep my event hidden box. This will prevent the event from being displayed on your organization's landing page. 

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