How do I create a virtual or online event?

To create a virtual, online, or live streaming event, go to the EVENT tabs select Create A New Event. 



Enter the required information Steps 1 and 2.

For Step 3 (Location), in the location name field enter a brief description of the event (for example live stream or online concert). For street address, enter the name of the streaming service where your online event is taking place. For city enter online and then select the state your current state and then enter a fake zip code (11111).




Step 4- Enter the URL for the virtual event of the streaming service that you are using next to the date and time for the virtual event. Zoom, Facebook and Youtube are the only platforms supported through this integration.  If you do not yet know the URL, don't worry! You can add it later on after saving or publishing the event. Please note, you can add a different URL for every date of your event.



Complete Step 5 with the necessary information and hit Save As Draft or Publish Event. 

After you've created the event we recommend removing the option to have buyers print tickets for your event.

To do this, Please visit the the event home and then click on the Details tab.




On the details tab click the edit option next to your ticket type. Please note that you'll have to do this step for every ticket type you have.


When editing the ticket type it's recommended to enter a brief description of the ticket under more info and change the check-in option to reservation only. This is not required but is strongly recommended since you won't be physically scanning tickets for your event. When you're done editing click Save Changes.



Please note the buyer will have buttons to click, on their confirmation page and in the confirmation email after they've completed an order to access the event through the streaming URL you've provided.



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