Common questions from event organizers when creating and managing events.
Creating an Event
- Welcome to Ticketleap! How can we help?
- Creating a Timed Ticketing Event
- How do I create a virtual or online event?
- How do I edit or add a URL for my virtual or online event?
- How do I edit an event date?
- How do I edit my ticket types?
Event Page Appearance
- How can I hide the end date and time for my event?
- What does event registration and ticket purchasing look like?
- How do I update my refund policy?
- How do I edit the appearance of my event page (Hero image and accent colors)?
- How do I use the event page Inline Editor?
- How do I manage my media galleries?
Refunds, Exchanges, Policies and Ticket Buyer Help
- How do I refund a ticket order?
- Can I customize the confirmation email that buyers receive?
- How do I complete an exchange?
- Why does my event say "sold out" when I have inventory left?
- How can I resend tickets to a ticket buyer?
- How do I edit a ticket buyer's email address?