Attending an Event
Common questions from event goers and ticket buyers
Refunds, Exchanges and Payment
- Can I get a refund or exchange my ticket?
- I have a question about the event I'm going to. How do I get in touch?
- Why is there a charge from Ticketleap on my credit card?
- I see a duplicate charge from Ticketleap on my credit card. What's up with that?
- I can't send an email to the event organizer
- Credit Card Refund Policy
Purchasing and Printing Tickets
- I lost or never received my tickets. How do I retrieve them?
- How do I print my tickets?
- I purchased my tickets with PayPal, but I haven't received my tickets
- How do I choose seats for an event?
- How do I purchase accessible seats?
- Why am I receiving a message that my addresses do not "match?"