Logo
  1. Ticketleap
  2. Creating Events
  3. Refunds, Exchanges, Policies and Ticket Buyer Help

Refunds, Exchanges, Policies and Ticket Buyer Help

Questions about issuing refunds and exchanges and helping ticket buyers

Follow New articles New articles and comments
  • How do I refund a ticket order?
  • Can I customize the confirmation email that buyers receive?
  • How do I complete an exchange?
  • Why does my event say "sold out" when I have inventory left?
  • How can I resend tickets to a ticket buyer?
  • How do I edit a ticket buyer's email address?
  • Can I use Ticketleap for a raffle?
  • Credit Card Refund Policy

Looking to buy tickets?

Find your next Ticketleap experience

  • Company
  • Pricing
  • How It Works
  • Features
  • About Us
  • Ticketleap Blog
  • Marketing Guide
  • Sell Event Tickets
  • Event Registration
  • Event Planning
  • Organizer Resources
  • Sign In
  • Dashboard
  • Account Settings
  • Ticketleap API

© 2022 Ticketleap, Inc. All Rights Reserved.

Privacy Policy
Terms of Service
Ticketing Services Agreement