Refunds, Exchanges, Policies and Ticket Buyer Help
Questions about issuing refunds and exchanges and helping ticket buyers
- How do I refund a ticket order?
- Can I customize the confirmation email that buyers receive?
- How do I complete an exchange?
- Why does my event say "sold out" when I have inventory left?
- How can I resend tickets to a ticket buyer?
- How do I edit a ticket buyer's email address?
- Can I use Ticketleap for a raffle?
- Credit Card Refund Policy